Connection of virtual telephony is often necessary for entrepreneurs or companies, large corporations or public organizations. But VITGRAND holding provides services for physical persons as well. IP-telephony for physical persons does not differ in connection rates and tariffs. In the status of an ordinary citizen, you can get all the advantages of a virtual cloud PBX, call forwarding and even special number with nice digits combination. But often such services are needed by entrepreneurs who makes first steps in business and don’t receive yet income for company registration.<\/p>\n\n\n\n
PBX FOR ENTREPRENEURS AND BUSINESS <\/strong><\/p>\n\n\n\n Beginner entrepreneur. The first steps are making in the market and\npotential customers are needed. Debugging internal processes in the company not\ndone yet. Couriers are linger, suppliers delay goods delivery, advertising does\nnot work as it should, and together forms a chaotic system. So you need a\nnumber for incoming calls with the option of forwarding to a mobile number. A\nsmall monthly fee is desirable. At this stage, communication tariffs are not\nvery important – there are not too many incoming calls and they will not\nconstitute a large expenses item. Internal SIP lines and their tariffs do not\nplay a special role yet. For now, your main way of communication may be a usual\nmobile phone. But still it\u2019s good when you will have possibility to listen\nphone conversations in the future to look for errors, analyze conversations,\nand gain experience interacting with customers and suppliers. As well it will\nbe more convenient if telephony can be paid by credit card or electronic money.\n<\/p>\n\n\n\n Micro business. Your office\naffairs have become more or less streamlined. You have an office, several\nemployees and a small but constant influx of customers. During this period, you\nalready feel the need for IP-telephony and SIP-lines, which allow you to call\ncustomers at lower rates than mobile operators offer, receive incoming calls\nand redirect them from one employee to another. At the same time, call\nforwarding should be maintained in the evening and on weekends as well. You\nneed a tariff plan with a limited number of SIP lines and a competitive fee per\nminute for redirecting to mobile. If your company uses abroad calls or\nlong-distance calls – ask your phone provider for a discount on traffic to\nfrequently used destinations.<\/p>\n\n\n\n PBX in a small and middle business<\/strong> <\/strong><\/p>\n\n\n\n Small business. Your company\nhas reached the size of several tens of people, there is a sales department and\na call center. The cost of phone traffic is currently more important than the\nvolume of the monthly fee. To unload you from incoming calls, already you need\nto organize a voice menu. <\/p>\n\n\n\n Accounting will already work\nfully and you need to ask in advance if your provider will be able to provide\nyou with all accounting documentation: contract, acts, and invoice. It is good\nwhen electronic copies of documents are quickly reflected in your account. At\nthis stage, the availability of qualified technical support is very important.\nAsk if the engineer can visit your office in case of necessary. To optimize\nbusiness processes and strengthen communication with customers, you can use\nadditional services like a call from the site, send SMS, record conversations,\nautomatically call the customer with a notification, notification for a\nspecific template. Ask in advance which list of additional services has your\nvirtual PBX that your provider provides. The blacklist function for ignoring\ncalls that you don\u2019t need will be especially interesting to you.<\/p>\n\n\n\n Medium business. At this stage\nof the business, every minute of downtime is a serious loss, therefore, in\naddition to the important points listed above, its necessary to ensure the\nreliability, constant availability and quality of telephony. The service should\nbe available at 99.99%, and the confidentiality of reporting documents,\nconversations and passwords should also be present. You need a tariff plan in\nwhich you have a possibility to get a discount because you make huge amount of\ncalls. At the end of the article, we would like to say that in a normal\nsituation, switching from a regular phone to VoIP, as well as using virtual\ntelephony, shouldn’t be a cause of difficulties or require long training. The\nservice should be easy to install and configure. Detailed and understandable\ninstructions should be attached to it. Most often, to start working with a\nvirtual station, one conversation with the manager is enough.<\/p>\n","protected":false},"excerpt":{"rendered":" Connection of virtual telephony is often necessary for entrepreneurs or companies, large corporations or public organizations. But VITGRAND holding provides services for physical persons as well. IP-telephony for physical persons does not differ in connection rates and tariffs. In the status of an ordinary citizen, you can get all the advantages of a virtual cloud
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